Comprehensive legal policies and agreements governing platform use
Last Updated: January 2025 | Version 1.0
Platform Ownership: The LOCUM BNB platform is owned and operated by Good Earth LLC, a company registered in the State of Delaware, USA. All legal matters are governed by Delaware law.
This platform operates exclusively as a technology marketplace that facilitates connections between healthcare facilities and physicians seeking locum tenens assignments.
The platform is NOT:
The platform provides technology tools for listing assignments, browsing opportunities, facilitating introductions, and processing payments. All employment relationships, clinical supervision, and medical care occur independently of the platform.
Binding Agreement for All Assignments
All cancellations are subject to penalties to ensure commitment and reliability. Both Physicians and Facilities are equally bound by this policy.
Facilities must define cancellation terms when creating each job posting. These terms become binding upon physician application and acceptance.
Required Elements:
| Cancellation Window | Penalty |
|---|---|
| 30+ days before assignment | 0% (No penalty) |
| 15-29 days before assignment | 25% of total payment |
| 8-14 days before assignment | 50% of total payment |
| 1-7 days before assignment | 75% of total payment |
| Day of assignment or no-show | 100% of total payment |
Before applying to any assignment, physicians must:
This acceptance is legally binding and becomes part of the assignment contract.
Facilities are subject to the same penalty structure they define for physicians.
If a facility cancels an assignment, the physician receives the penalty amount as compensation for lost opportunity and preparation time.
Penalties are enforced automatically through the payment system:
The applicable penalty percentage is recorded against the escrowed payment. Final disbursement amounts to either party are determined by platform admin at their discretion, after deducting applicable administrative costs. The platform does not guarantee transfer of the full penalty amount.
The applicable penalty percentage is recorded against the escrowed payment. Final disbursement amounts to either party are determined by platform admin at their discretion, after deducting applicable administrative costs. The platform does not guarantee transfer of the full penalty amount.
Penalties may be waived in cases of:
Note: Exception requests must be submitted with supporting documentation and are subject to platform review.
All cancellations are logged with:
Fair and Transparent Conflict Resolution
The Platform provides a structured dispute resolution process to fairly resolve conflicts between Physicians and Facilities.
Either party may initiate a dispute through the Platform dashboard.
Charged immediately upon dispute initiation to prevent frivolous claims. Fee is refundable if dispute is resolved in your favor.
Dispute is immediately escalated to Platform admin panel for review.
If dispute involves payment, escrow release is automatically paused until resolution.
Both parties have 48 hours to submit additional evidence and statements.
Admin team reviews all evidence, communications, and contract terms. Review completed within 5-7 business days.
Platform facilitates communication between parties to reach mutual resolution.
If mediation fails, Platform issues binding decision based on evidence and contract terms.
Dispute fee refunded. Requested remedy granted (payment release, penalty waiver, etc.).
Compromise solution. Dispute fee may be split or refunded based on outcome.
Dispute fee forfeited. Original terms upheld.
Complex disputes may be escalated to binding arbitration (see Section 5).
The Platform tracks dispute patterns to prevent abuse:
If Platform mediation does not resolve the dispute, the matter will be submitted to binding arbitration.
Arbitration Terms:
All dispute-related communication must occur through the Platform:
Mandatory for All Platform Users
By using the Platform, you agree not to circumvent the Platform by engaging in direct relationships with parties introduced through the Platform.
Violation results in a $25,000 penalty per violating party.
This agreement applies to:
Acceptance occurs automatically upon account creation and is reaffirmed with each application or assignment posting.
For 24 months following any introduction made through the Platform, you agree NOT to:
$25,000 per violating party
This penalty represents liquidated damages, not a penalty clause. It is a reasonable estimate of the Platform's damages resulting from circumvention, including:
Both parties to a circumvention are liable. Total penalty: $50,000 ($25,000 per party).
The Platform maintains comprehensive records to enforce this agreement:
All introductions, applications, and communications are logged with timestamps and user identities.
Platform monitors for suspicious patterns, including sudden account inactivity after introductions or repeated applications without bookings.
Users agree to cooperate with any investigation into potential violations, including providing documentation and answering questions.
Platform may pursue legal action to enforce this agreement and collect penalties. Violating parties are responsible for all legal fees and costs.
If you become aware of a potential violation, you may report it through the Platform's violation reporting system.
Whistleblower Protection:
Users who report violations in good faith are protected from retaliation. False reports made with malicious intent may result in account penalties.
This agreement does NOT prohibit:
This agreement is digitally signed upon account creation and reaffirmed with each transaction:
This digital signature is legally binding and enforceable.
Requirements for Insurance, Travel & Service Providers
Third-party vendors may provide services to Platform users. All vendors must comply with these terms and Platform policies.
Licensed insurance providers offering professional liability coverage
Travel agencies, flight booking, hotel accommodations
Car rentals, ride services, transportation logistics
Tax preparation, legal services, credentialing assistance
All vendors must meet the following requirements:
Opt-In Only:
Vendors receive user data ONLY when users explicitly opt-in to receive quotes or services. No data is shared without user consent.
The Platform charges a 9% service fee on all vendor transactions.
| Service Type | Response Time |
|---|---|
| Insurance Quotes | 48 hours |
| Travel Booking Requests | 24 hours |
| Service Inquiries | 24 hours |
| Urgent Requests | 4 hours |
Vendors failing to meet response times may be subject to warnings, reduced visibility, or removal from the Platform.
Vendors are subject to user reviews and ratings:
The Platform is NOT responsible for vendor service quality, delivery, or performance.
Vendors are independent service providers. The Platform facilitates connections but does not guarantee vendor services.
Users agree that disputes with vendors are between the user and vendor. The Platform may assist with mediation but assumes no liability.
The Platform may remove vendors for:
Removal may be immediate without prior notice for serious violations.
Healthcare facilities using this platform are solely responsible for:
The platform does not verify, validate, or guarantee any of these responsibilities. Facilities assume all liability for credentialing failures, compliance violations, or clinical care issues.
Physicians using this platform are solely responsible for:
Physicians operate as independent contractors. The platform does not employ physicians, supervise their work, or assume any liability for their professional conduct or clinical decisions.
For complete legal terms and conditions, please review our full legal documents: